DNS Resolution Issues
Investigating - Customers using Cloudflare DNS (1.1.1.1, 1.0.0.1) may experience connection failures due to DNS resolution issues with our domain entries.

Currently the issue is mainly affecting Asia Entrypoint, with minimal impact to North America & Europe Entrypoints.

Recommended Workaround:
Switching to Google Public DNS:
Primary: 8.8.8.8
Secondary: 8.8.4.4

Our engineering team is actively working to mitigate the issue. We apologize for the inconvenience.
Apr 10, 2026 - 10:31 UTC
Uptime over the past 90 days. View historical uptime.
Web Unblocker Operational
90 days ago
99.93 % uptime
Today
Scraper APIs: Push-Pull Operational
90 days ago
99.93 % uptime
Today
Scraper APIs: Real-Time Operational
90 days ago
99.27 % uptime
Today
Datacenter Proxies Operational
90 days ago
99.86 % uptime
Today
Datacenter Proxies Main Entrypoint Operational
90 days ago
99.86 % uptime
Today
Residential Proxies Degraded Performance
90 days ago
99.99 % uptime
Today
Residential Proxies North America Entrypoint Degraded Performance
90 days ago
99.98 % uptime
Today
Residential Proxies Europe Entrypoint Degraded Performance
90 days ago
99.99 % uptime
Today
Residential Proxies Asia Entrypoint Degraded Performance
90 days ago
99.98 % uptime
Today
Oxylabs Web Operational
90 days ago
100.0 % uptime
Today
Oxylabs.io Operational
90 days ago
100.0 % uptime
Today
Oxylabs.cn Operational
90 days ago
100.0 % uptime
Today
Oxylabs Dashboard Operational
90 days ago
100.0 % uptime
Today
dashboard.oxylabs.io Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 13, 2026

No incidents reported today.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026
Scheduled Maintenance Notice: FGS service
Completed - The scheduled maintenance has been completed.
Apr 10, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 07:00 UTC
Scheduled - There will be essential maintenance affecting FGS service in the US region. To ensure continuous availability, traffic will be rerouted to another region during the maintenance.

Window: April 10th, 07:00 – 15:00 UTC
Impact: Clients connecting from the US region may experience higher latency.
Other regions will not be impacted.

We appreciate your patience while we coordinate these service adjustments.
Apr 9, 15:06 UTC
Apr 9, 2026
SAPI and WU maintenance
Completed - The scheduled maintenance has been completed.
Apr 9, 07:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 07:32 UTC
Scheduled - We will be performing scheduled infrastructure upgrades to improve the performance and reliability of SAPI and WU services.

During this maintenance window, user management features will be temporarily unavailable.

Additionally, you may experience increased response time and lower success rate.

Please note the following maintenance window and adjust your workflows accordingly to avoid disruption:
07:00 – 08:00 AM UTC

Affected services:
Web Unblocker, Scraper APIs: Push-Pull, and Scraper APIs: Real-Time.

We appreciate your patience as we work to improve your experience.
Apr 1, 08:18 UTC
Apr 8, 2026
Realtime, WU and Proxy Integration showing degraded success rates and elevated response time
Resolved - This incident has been resolved.
Apr 8, 14:51 UTC
Investigating - We identified degraded scraping performance for Realtime, WU and Proxy Integration: success rate as low as 82% avg. and response time up to 28.97s avg. across multiple scrapers.
Apr 8, 14:35 UTC
Residential Proxies Europe Entry Point Outage
Resolved - This incident has been resolved.
Apr 8, 05:55 UTC
Investigating - We are currently investigating this issue.
Apr 8, 05:49 UTC
Realtime, WU and Proxy Integration showing degraded success rates and increased response time
Resolved - This incident has been resolved.
Apr 8, 03:49 UTC
Update - We are continuing to investigate this issue.
Apr 8, 03:12 UTC
Investigating - Multiple scrapers are experiencing degraded success rates (as low as 73% avg.) across Realtime, WU and Proxy Integration, and Realtime response time is increased (24.86s avg.).
Apr 8, 01:30 UTC
Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026
SAPI and WU showing degraded success rates
Resolved - This incident has been resolved.
Apr 3, 08:22 UTC
Update - Due to degraded performance of internal infrastructure component we are experiencing degraded performance across all integrations methods.
Apr 3, 08:00 UTC
Update - We are continuing to investigate this issue.
Apr 3, 07:52 UTC
Investigating - We detected degraded success rates with multiple targets across all integration methods.

We are currently investigating this issue.
Apr 3, 07:51 UTC
Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026
Residential Proxies North America Entry Point Outage
Resolved - This incident has been resolved.
Mar 30, 12:12 UTC
Investigating - We are currently investigating this issue.
Mar 30, 09:11 UTC
Network maintenance in North America region
Completed - The scheduled maintenance has been completed.
Mar 30, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 09:45 UTC
Scheduled - We are performing network maintenance in North America cluster.
Residential proxy customers may experience degraded latency and reduced success rates.
Mar 30, 09:40 UTC
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