Issues with Residential Proxies

Incident Report for Oxylabs Network

Resolved

The incident has been fully resolved.

Posted 20 days ago. Jun 02, 2025 - 18:59 UTC

Monitoring

The issue has been contained and only a partial subset of customers remain affected. Engineering team is still working on completely resolving the issue.

Posted 20 days ago. Jun 02, 2025 - 17:53 UTC

Identified

The issue has been identified and engineering team is already working to fix the issue for impacted customers.

Posted 21 days ago. Jun 02, 2025 - 15:05 UTC

Investigating

Some users are experiencing issues processing requests using residential proxies. Out engineering team is already investigating the issue

Posted 21 days ago. Jun 02, 2025 - 14:46 UTC

This incident affected: Residential Proxies (Residential Proxies North America, Residential Proxies Europe, Residential Proxies Asia).